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Class Policy


In order to register for a class we require full payment. This can be done either on our website, in the Burwash shop or by telephone.


To enable us to run a class we require a minimum of two students. We reserve the right to cancel a class if we do not get this number registering. In the event that we have to cancel a class you will receive a full refund of the class fees.


We are committed to paying our tutors and for this reason we are unable to offer refunds on classes.  If you cancel up to 72 hours prior to the start of the class we are able to offer a credit note or you may move to an alternative date. Unfortunately, beyond 72 hours notice we are unable to offer a credit note or a refund.

In the unlikely event that a class is cancelled by Backstitch a full refund will be given.


A list of class materials and any preparation required prior to the class is specified on the class product page on our website. This varies from class to class and often some of these materials will be included in the price of the class.  It is your responsibility to prepare your materials so that you are ready to learn when the class starts.  Please be aware that you may not wish to purchase materials until the minimum class number has been reached.

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